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Quintessential Thought

We need to break out of a purely delivery mindset. We need to go back and validate the value that we deliver. It makes sense - we’re not 100% sure that what we’re delivering to our customers is valuable, so we’d like feedback and use that to improve. But so many of us are caught up in the next thing before the previous thing even gets released.

Break out of the “feature factory” and validate the value you’re delivering.

Quotes

I think we tried very hard not to be overconfident, because when you get overconfident, that's when something snaps up and bites you. - Neil Armstrong

The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts. - Bertrand Russell

The amount of success it takes for leaders to become overconfident isn't terribly large. - Daniel Kahneman

Quick Step

Set up 1 hour a month to review something you had released previously. Did it deliver the value you expected?

Question

Where have you been overconfident in the success of a release previously? How can you avoid that happening again?

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