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Thanks for taking the time to read our weekly newsletter to help you get Unstuck! Check us out every week for your dose of agile inspiration. We’re striving to keep the content in our 4 Qs brief and powerful so you can get a lot of impact from a little reading!

Quintessential Thought

Sometimes, the simple things make a big difference!

Misunderstandings and disagreements often arise from unclear communication. When plans and expectations aren’t clearly communicated, we fill in gaps with assumptions, leading to mismatched perceptions and potential conflict.

To avoid this, lead the way to clarity by proactively sharing your intended actions and inviting feedback. By clearly outlining your plans, you give others the opportunity to offer input or raise concerns, fostering better understanding and collaboration before moving onto the next topic.

You can also use this to model clear communication that others can follow.


“The single biggest problem with communication is the illusion that it has taken place.” - George Bernard Shaw

"Good communication is the bridge between confusion and clarity." - Nat Turner

"Communication works for those who work at it." - John Powell

Quick Step

Next time you’re discussing a topic where you have action items, use a simple sentence starter like “I intend to…” and then state what you’re planning to do. Invite feedback and input.


What has lack of clarity been costing your team (money, time, frustration)?

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